Responding to the Coronavirus (COVID-19) Outbreak

Dear Home Federal Bank Customers,

At Home Federal Bank, the health and well-being of our employees, our customers, and our communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our employees and our customers as the situation evolves.

Pandemic Assistance

During this stressful time we are here to bring financial relief to our customers where we can.
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Drive-Thru Only Hours

As of Friday, March 20, we will provide drive-thru service only at all of our locations, as recommended by the CDC social distancing guidance.

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Managing Your Finances Remotely

If you or someone you have been in contact with is suspected of having the coronavirus (COVID-19), we strongly encourage that you protect yourself and others by using these digital services:

  • Use Online & Mobile Banking – Access and manage your accounts safely and securely anytime, anywhere.
    • Transfer funds
    • Deposit checks using Mobile Check Deposit
    • Pay bills
    • Pay loans
    • Check your balance online
    • Send person to person payments

    If you haven’t enrolled in online access, it only takes a few minutes. Enroll now.

  • Download Our Online Banking Mobile App.
  • Contact Our Online Banking Team at 865-541-6388 or by email at [email protected]

Ways to Avoid Scams

Concern over the Coronavirus (COVID-19) has caused apprehension and fear. And now cybercriminals are using all tools at hand to take advantage of this concern to spread phishing and social engineering scams and misinformation.
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A Balanced Response to Health Concerns

The health and safety of our employees and customers is our first priority.
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A Message For Our Commercial Customers

We’re ready to help your business and meet your current needs. Please contact your local branch or our Commercial Services Department at 865-541-6152 or by email at [email protected] to discuss options.

Additional Services For Your Convenience

In the case you are not able to come into a branch, there is a wide variety of services we offer for your convenience.

  • Digital Wallet – Securely pay for purchases using Apple Pay, Google Pay, or Samsung Pay.
  • ATM AccessFind a location.
  • Our Phone Home, Touch-Tone Banking System – Quickly check your balance, our rates, reorder checks or place stop payments. Call (865) 687-HOME.

We understand that there may be instances you may find yourself facing financial difficulties, due to the impact of COVID-19. Home Federal Bank is here to help and we encourage you to reach out to discuss how we may be of assistance.

As always, the health, safety and well-being of our employees, our customers and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention.

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